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Cant upgrade plugin?

Home › Forums › Product Support Forums › Ajax Search Pro for WordPress Support › Cant upgrade plugin?

Viewing 5 posts - 1 through 5 (of 5 total)
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  • February 20, 2017 at 6:26 pm #12041
    AnthonyLawtonAnthonyLawton
    Participant

    The plugin needs an update – but how? I have downloded from codecanyon – but how to upload? Try to upload and says I need to go to settings but settings says cant access page???

    Please advise

    [email protected]
    07921786777

    February 20, 2017 at 6:27 pm #12042
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi,

    Please check this chapter in the documentation on both automatic & manual updating: https://goo.gl/CNRKHp

    February 20, 2017 at 6:36 pm #12043
    AnthonyLawtonAnthonyLawton
    Participant

    You cannot access this content.

    February 20, 2017 at 6:39 pm #12044
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi,

    Have you deleted the older version after deactivating via the plugin manager, as suggested in the documentation?

    2. Deactivate and delete the older version – your changes and search instances will remain in the database

    Without deleting it is not possible to install a plugin, since the old one is still there, but inactive. After deleting you should be able to install the newer version.

    February 20, 2017 at 6:40 pm #12045
    AnthonyLawtonAnthonyLawton
    Participant

    ok thanks – think I have sorted the auto update – which will be much better

    Thanks

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