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Issue with WPML with other languages.

Home Forums Product Support Forums Ajax Search Pro for WordPress Support Issue with WPML with other languages.

Viewing 13 posts - 1 through 13 (of 13 total)
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  • #15246
    SpringbokSpringbok
    Participant

    Good morning.

    I am having issue with WPML compatibility, it works fine with base language. When language change it does not find anything and give the message no result.

    Can you look into it how can i resolve this issue?

    Regards,
    Springbok

    #15248
    SpringbokSpringbok
    Participant

    You cannot access this content.

    #15255
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi!

    Thank you very much for the details, there is indeed an issue there. I’m not exactly sure why, but I suspect that the WPML table name might be incorrectly parsed by the search plugin, I’m not sure though. I’m guessing this, because on Multisites there might be a difference between the table prefix and the base table prefix variables.

    Can you please add temporary FTP details as well? I would like to debug through the search code to see how the queries are executed, and why they fail. I should be able to fix it as well, if I can pinpoint the problem.

    #15256
    SpringbokSpringbok
    Participant

    Hi Ernest,

    Could you please provide us with an IP address so that we can open access from our server?

    Thanks

    #15258
    Ernest MarcinkoErnest Marcinko
    Keymaster

    You cannot access this content.

    #15347
    SpringbokSpringbok
    Participant

    Hi,

    Can you please let us know if the IP is still the same?

    We are awaiting from our host in the meantime.

    Would it be possible to use a File Manager Upload Plugin instead of FTP?

    Thanks

    #15353
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi!

    Yes, that could be a solution as well. In that case however please make sure you have a back-up of everything, just in case. Let me know!

    #15442
    SpringbokSpringbok
    Participant

    Hi Ernest Marcinko,

    Sorry for late reply, you can proceed with File Manager plugin, i have made backup. WordPress admin credentials are same, what i sent you last time.

    Looking forward to hear from you.

    Thanks

    #15447
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi!

    Thank you very much, I have changed the presumably incorrect code, if I was correct it should be working now. Please let me know.

    #15449
    SpringbokSpringbok
    Participant

    Hi Ernest Marcinko,

    Thanks for your fast help, yes indeed, it started work. But the problem is we are running a multisite, we have same issue on http://www.frisomat.be/aktuelles, there we have 4 languages, and ajax search pro working only for dutch and english, can you please explain me what was the issue in the code, then i can be able to fix it on other sites.

    Thanks

    #15450
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi,

    I have checked your options, and the issue there was not actually the code in this case, but the fact that only the frisomat.nl blog was selected as source on the Multisite options panel: https://i.imgur.com/w8KWVeP.png
    I have reset that to default, so the plugin will always use the currently active site only for results.

    With this adjustment, and the fix in the code it should work now. The file I have changed previously was:wp-content\plugins\ajax-search-pro\includes\classes\search\class-asp-search-cpt.php

    This fix however will be included in the next release.

    #15451
    SpringbokSpringbok
    Participant

    It has been resolved.

    Thanks a lot 🙂

    #15452
    Ernest MarcinkoErnest Marcinko
    Keymaster

    You cannot access this content.

Viewing 13 posts - 1 through 13 (of 13 total)
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