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Automatic update not working

Home › Forums › Product Support Forums › Ajax Search Pro for WordPress Support › Automatic update not working

Viewing 4 posts - 1 through 4 (of 4 total)
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  • December 12, 2017 at 10:55 am #15847
    giovadamgiovadam
    Participant

    hello,

    one month ago I moved my website https://dirittodautore.it to a new hosting and domani service, with a new IP.I can’t update autmaticaly Aiax, I received the following message: the plugin is already installed on another website.
    This is not true, how to resolve?
    Thanks in advance,
    Giovanni

    December 12, 2017 at 11:35 am #15851
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi!

    I looked up the purchase code in the database, and it looks correctly activated. I guess the activation data may have got out of sync with the server.

    I have de-activated the purchase code manually, now you should be able to activate it again.

    December 12, 2017 at 11:44 am #15852
    giovadamgiovadam
    Participant

    thanks! I have successfully activate it again.
    Giovanni

    December 12, 2017 at 12:34 pm #15858
    Ernest MarcinkoErnest Marcinko
    Keymaster

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Viewing 4 posts - 1 through 4 (of 4 total)
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