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My website is requesting user id and password.

Home › Forums › Product Support Forums › Ajax Search Pro for WordPress Support › My website is requesting user id and password.

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  • March 16, 2018 at 6:38 am #17148
    danielchoidanielchoi
    Participant

    Hi, I am posting search function through ajax search pro.
    However, when I post short code on my website which is requesting user id and password.
    Do I have to setup something more?
    Best,
    Jin Hyouk

    March 16, 2018 at 10:39 am #17152
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi Jin,

    The plugin has no password protection of any kind, I think this might be related to another plugin/code. I suggest disabling plugins that may have security/password protection features. If your site has a .htpassword protection, that can also be the cause.

    If you want, you can add temporary back-end detail and I can take a look.

    March 16, 2018 at 3:22 pm #17153
    danielchoidanielchoi
    Participant

    Thank you Ernest Marcinko to quick response.
    I made some pages with private settup, however I am not using password protection plugin.

    When I login on my website as administrator, search function have no problem. However without login on website some popup window come up. I have attached captured image.

    BTW what is .htpassword protection? what do I have to do?

    • This reply was modified 8 years, 2 months ago by danielchoidanielchoi.
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