Hi Earnest
The site has now gone live, but another issue has just come to light.
Consider 3 agents with the following post codes:
Linda – RH1 , RH2 , RH6, KT17, KT18, KT19, KT20
Michelle – RH12, RH13, RH14
Ash – UB1,UB2,UB3,UB4,UB5,UB6,W7,W13
Using the tool, if you search using keyword “RH1 4BU” you get the three agents retrieved. What we want is just for Linda only to be retrieved. Of course, we can see why Michelle is returned.
In the Agent admin section, if we record 3-character post codes with a space at the end before the comma, to make it look like 4 characters (e.g. “RH1 “), can we make the tool ensure it looks at the first 4 characters to retrieve the result?
I was initially surprised Ash was retrieved but later saw that the “4BU” is also returning “UB4”. Can this be adjusted such that only the first 4 characters of a keyword (e.g. “RH1 “) are taken into consideration during a search.
Many thanks for your help
Femi