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Does not find one category

Home Forums Product Support Forums Ajax Search Pro for WordPress Support Does not find one category

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #21532
    ckworldckworld
    Participant

    The seach and filter plugin works fine except for one hiccup.
    The JavaScript category is not found ??? I checked the pages with the JavaScript categories, they are ON. See attached printscreens.

    I cannot find why this is happening

    Here is my search and filter page:
    http://www.ckwebdesign.eu/test2/search-filter/

    #21553
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi,

    It is excluded, because the item is also in the PHP category, which is unchecked in the filter. I recommend changing this option like so: https://i.imgur.com/yUgCIl1.png

    It will change the logic, so that the unchecked boxes are not treated as exceptions.

    #21560
    ckworldckworld
    Participant

    Thank for your response, Your solution did not work for me. And now I get status 500 error frequently ??

    see printscreens

    #21563
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi,

    It looks like it’s caused by a 3rd party shortcode, when trying to get the content. Please switch back this option to the default: https://i.imgur.com/YEbzyaR.png

    That will do the trick.

    #21567
    ckworldckworld
    Participant

    That SOLVED the problem.
    THANKS for your EXCELLENT support?????????

    #21573
    Ernest MarcinkoErnest Marcinko
    Keymaster

    You cannot access this content.

Viewing 6 posts - 1 through 6 (of 6 total)
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