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Search results do not reset properly

Home Forums Product Support Forums Ajax Search Pro for WordPress Support Search results do not reset properly

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #23508
    CuriousianCuriousian
    Participant

    Hi,
    I really like your search plugin. It’s refreshing to see something more robust.

    I do have a little challenge:
    When I do a search using the taxonomy search operators, the results are filtered and if I want to reset the field to its default setting (all), the results do repopulate, but there are less results than before the first search, even if all fields are at their default position (all). The only way I can workaround the problem is to refresh the page.

    Any ideas how I might solve this?

    Thank you!
    Ian
    P.S. Apologies for sending the same message through the regular contact form, I didn’t realize I had to create an account when trying to get support, and instead tried using my Envato login info.

    #23509
    CuriousianCuriousian
    Participant

    You cannot access this content.

    #23519
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi,

    Thank you very much for all the details!

    The issue was due to the difference in the auto populate & the search configuration. The auto populate was enabled for the latest results, which overrides the default ordering on the page load. The reset then triggers the regular search, which then returns different results.
    Since you added the back-end details, I have made the following adjustments:
    – Changed the auto-populate to an empty phrase, thus itt does not override the odering: https://i.imgur.com/0tXD4dX.png
    – Changed the regular results limit to 60, just like the auto populate: https://i.imgur.com/bFTvoiF.png
    I also kept the reset button visible for now.

    Now, the plugin should return the exact same results as on the initial page load.

    #23543
    CuriousianCuriousian
    Participant

    Wow that’s fantastic support Ernest!
    I have written an honest review for your plugin that reflects the quality of the work and service I have witnessed so far.
    Thank you!

    #23544
    Ernest MarcinkoErnest Marcinko
    Keymaster

    You cannot access this content.

    #23545
    CuriousianCuriousian
    Participant

    My pleasure!
    Sure mark it resolved, and good work!

Viewing 6 posts - 1 through 6 (of 6 total)
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