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Searching via categories problem

Home › Forums › Product Support Forums › Ajax Search Pro for WordPress Support › Searching via categories problem

Viewing 9 posts - 1 through 9 (of 9 total)
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  • November 13, 2020 at 2:45 pm #30271
    Tiggia65Tiggia65
    Participant

    Hi
    Sorry to bother you – I can see what a fully featured plugin this is but I’m wanting to use it for fairly simple purposes, yet I’ve hit a problem.

    I have at the moment two main categories for my posts (“Talks & Events” and “Bulletin”). I only wish to search in posts, NOT pages.
    I also wish for the website visitor to choose if they want to search in both categories or just one via the checkboxes.

    I have attached screenshots on how I have set this up in the back end as I must be doing something wrong because when I do a search, it brings up any content on the site that matches, not just the selected category.

    Please can you advise where I’m going wrong?

    Many thanks
    Alison

    November 13, 2020 at 2:49 pm #30273
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi,

    Thank you for your kind words, and the details, it helps us a lot!

    I believe you have two possible choices here:
    1. To either change the logic, how the checkboxes are handled, right here: https://i.imgur.com/GP0QNia.png
    2. and/or change this option: https://i.imgur.com/w5df3AL.png

    I think I recommend both changes, it will prevent results showing up, which have no relation to the given taxonomy.

    November 13, 2020 at 3:13 pm #30274
    Tiggia65Tiggia65
    Participant

    Hi Ernest

    Wow – super quick reply, thanks!

    I made both changes as recommended and saved all tabs. However, it’s not made any difference to the search results. Can you advise further please?

    Thanks
    Alison

    November 13, 2020 at 3:30 pm #30275
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Can you please add temporary FTP and back-end access, and a link where we can take a look at the issue? Thank you!

    November 13, 2020 at 6:29 pm #30285
    Tiggia65Tiggia65
    Participant

    You cannot access this content.

    November 16, 2020 at 11:10 am #30292
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Thank you very much! I think I may have found the issue and solution. I enabled this option: https://i.imgur.com/PkO33Pb.png
    It changes how the search tries to interact with the theme, and it appears to be working now. I tried to search for “activity”, which should not yield any results (the live search looks okay), then after enabling that option the results page seems to be okay as well (not showing any results for that query anymore).

    November 16, 2020 at 11:12 am #30293
    Tiggia65Tiggia65
    Participant

    Hi Ernest
    Just had a quick look and that looks great thank you. I would never have found that setting without your help.

    Thank you for the quick result and the very prompt support. It’s very much appreciated.

    Kind regards
    Alison

    November 16, 2020 at 11:15 am #30294
    Ernest MarcinkoErnest Marcinko
    Keymaster

    You cannot access this content.

    November 16, 2020 at 11:20 am #30296
    Tiggia65Tiggia65
    Participant

    Thanks, yes please do close it and I’ll gladly leave a review.

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