This website uses cookies to personalize your experience. By using this website you agree to our cookie policy.

Table Engine shows no products in result

Home › Forums › Product Support Forums › Ajax Search Pro for WordPress Support › Table Engine shows no products in result

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • January 5, 2024 at 12:53 pm #46516
    Andreas SeifertAndreas Seifert
    Participant

    Hi,
    I have a WordPress/Woocommerce page based on Oxygen Builder.
    Ajax Pro should replace the standard search engines on the page.
    It works well when using the regular engine as a base. I search for e.g. “CD 4” and all the sample products ( CD 470, CD 471, CD 473, CD 474) are shown. As I want to enable the possibility to search for Product names without a space, as well, e.g. “CD4” I assume I need to use the table engine and define synonyms for each product.

    When switching to the table engine and testing the search function, the result list shows no products any longer. It shows posts instead. I followed the video instructions for the table engine, but the result does not change.

    Not sure what goes wrong.
    Why are the products not shown.
    I would appreciate any help, as I plan to use the plugin on a second Woocommerce page.
    Thanks!
    //Andreas

    January 7, 2024 at 12:27 pm #46531
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi Andreas,

    The most likely issue is that the product post type is not selected to be indexed or the product post type is not selected on the search instance panel (or both).
    I suggest chekcing that first, it is very likely to be the problem.

    You are correct about the synonyms there, it is the easiest way to define additional keywords to match generally for all the products.

    January 8, 2024 at 9:09 am #46539
    Andreas SeifertAndreas Seifert
    Participant

    Hi Ernest ,
    thanks for your answer.
    I checked and the post type Product is selected in both instances. Please see attached images.

    //Andreas

    • This reply was modified 2 years, 4 months ago by Andreas SeifertAndreas Seifert. Reason: Wrong images attached
    January 8, 2024 at 4:41 pm #46548
    Ernest MarcinkoErnest Marcinko
    Keymaster

    You cannot access this content.

    January 9, 2024 at 8:48 am #46550
    Andreas SeifertAndreas Seifert
    Participant

    You cannot access this content.

    January 9, 2024 at 1:37 pm #46551
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Thank you very much Andreas.

    I believe it is going to be the Polylang compatibility. If the items are not yet translated, they are excluded by default. You can turn off the Polylang compatibility here. That should resolve the issue.

    January 9, 2024 at 1:45 pm #46552
    Andreas SeifertAndreas Seifert
    Participant

    Hi Ernest, thanks!
    This made it work. I assume I will need to switch it back on, to limit the search to the active language when I translated the products.

    //Andreas

    January 9, 2024 at 1:48 pm #46553
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Exactly 🙂

    If you don’t mind, I will close this topic soon and mark it as resolved, feel free to open another one if you have other questions or issues.

    If you like the plugin and have not rated already, feel free to leave a rating on your codecanyon downloads page and on the wordpress plugin repository, it’s greatly appreciated.

    January 9, 2024 at 2:02 pm #46554
    Andreas SeifertAndreas Seifert
    Participant

    Thanks again!
    Yes, you can close the topic.
    //Andreas

  • Author
    Posts
Viewing 9 posts - 1 through 9 (of 9 total)
  • The topic ‘Table Engine shows no products in result’ is closed to new replies.