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Installation Error

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #47195
    Marcus FergusonMarcus Ferguson
    Participant

    I just purchased the pro version of this plugin and I can’t install it. I’m receiving the following error:

    Unpacking the package…

    Installing the plugin…

    The package could not be installed. No valid plugins were found.

    Plugin installation failed.

    #47196
    Marcus FergusonMarcus Ferguson
    Participant

    Disregard. I didn’t realize there was a zip file within the zip file. I’m good now.

    #47197
    Ernest MarcinkoErnest Marcinko
    Keymaster

    All right then 🙂

    Yes, our vendor needs both the plugin and a “whole” package file separately, it’s easy to mistake the downloads, but you can of course download the installable plugin as well.

    I will mark this as resolved then.

Viewing 3 posts - 1 through 3 (of 3 total)
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