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Search Statistics Not Showing up

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  • May 21, 2015 at 11:13 pm #4819
    o2mediawebo2mediaweb
    Participant

    Hello. We are running Ajax Search Pro 4.0 and the search functunality works fine but we are not getting any statistics. We hit the Get Statistics button and we do not get the top graphs and we are not getting anything if we try to view statistics by keyword. I have attached a screenshot of what we see.

    May 22, 2015 at 8:47 am #4824
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi!

    It’s either a javascript conflict, or the statistics are not being recorded based on your screenshot. Can you provide temporary ftp and admin access to the site or test environment? I would like to debug the statistics page to find the source of the problem.

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