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filter category not working

Home Forums Product Support Forums Ajax Search Pro for WordPress Support filter category not working

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  • #48563
    Jan AtsmaJan Atsma
    Participant

    hi there

    I have been setting up a testform on

    https://www.zuster055.nl/zoeknu/

    including filters by categories

    This website has courses and events. And I would lik to use your software to filter them both better.

    So in the testform I have added categories. But when I check a categorie. For instance Cursssen Friesland, the result does not
    correspond with what I have checked.

    see

    https://prnt.sc/MfExL1OOwnk7

    This event

    https://www.zuster055.nl/fysieke-cursussen/verpleegtechnische-vaardigheden-meppel-18/

    is not in the checked category.

    I very much like to understand what is going wrong here

    thanks in advance

    #48566
    Jan AtsmaJan Atsma
    Participant

    You cannot access this content.

    #48574
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi,

    Thank you very much for the details, it helps me greatly.

    I have logged in to check the configuration, and I have adjusted one option for you. This fits your use case much better – as you are not using all the categories to filter, and by default those are ignored (aka included if not excluded).

    Now you should see results only matching at least one of the selections.

    #48617
    Jan AtsmaJan Atsma
    Participant

    You cannot access this content.

    #48618
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Great!

    You should have gotten a notification from Envato Market (codecanyon.net). They had some issues with their servers at the time I published the update, so that might explain it.

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