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Frontend Search Settings Categories Issues

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Viewing 11 posts - 1 through 11 (of 11 total)
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  • #48674
    tomo_5tomo_5
    Participant

    Hi,

    1) I think there may be a bug or conflict on the Frontend Search Settings > Categories and Taxonomy Terms page. I have checked the check box of the Category: Advanced Building Suppliers Directory in the admin page, but on the frontend this option is not checked. Please see images ASP 1 and 2

    2) I raised support ticket #48673 which discusses shortening the search results url.

    3) I can’t seem to turn off live search on mobile devices, yet it is disabled on desktop. Live Search Triggers are all set to disabled.

    4) Is it possible to show the full search bar on the results page with settings options etc?

    Thanks for your help.

    Ian

    • This topic was modified 1 year, 11 months ago by tomo_5.
    #48676
    tomo_5tomo_5
    Participant

    You cannot access this content.

    #48690
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi,

    Thank you very much for the details!

    When I try to log-in I get the following message: https://i.imgur.com/eUkNazp.png
    So the details seem to be okay, but it’s something with the URL. Can you please check that?

    #48699
    tomo_5tomo_5
    Participant

    You cannot access this content.

    #48710
    tomo_5tomo_5
    Participant

    You cannot access this content.

    #48714
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi Ian,

    Thank you very much, I was able to log-in, but the account has no privileges to access most of the back-end, please see: https://i.imgur.com/GKqc3sx.png

    I will try to answer some without the access:

    2) This has been already answered a few days ago, see topic here.

    4) The best course of action in this case is to use 2 different search bars – one without settings, which redirects to the results page, and one for the results page, where the settings are set to be visible, like so: https://i.imgur.com/D5FLhGg.png
    So when the first search bar redirects, the user can use the second one to refine the results as he likes.

    #48716
    tomo_5tomo_5
    Participant

    You cannot access this content.

    #48717
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Thanks Ian!

    Sorry, I had a doctors appointment and I couldn’t make it back in time.

    I was able to log-in and check now. The issue is not related to the plugin whatsoever. It took me a while to debug this and it turns out it’s a 3rd party script that basically changes the checkbox states, this one: https://buildreview.org/wp-content/plugins/buildsource_member_notes/buildsource_member_notes.js

    When I block the script via dev tools, everything work okay: https://i.imgur.com/UCCb0tq.png

    It originates from the buildsource_member_notes plugin directory which is the “BuildSource Member Notes” plugin. The faulty lines seem to be these ones: https://i.imgur.com/CrmEaEw.png
    That might be a mistake, but lines 185-187 in that script will change EVERY checkboxes on the page to unchecked states – except for ones with specific classes. I don’t think they meant to do that, it’s terrible.

    If you want to keep using that plugin I recommend contacting their support, this issue will affect every single checkbox on your site one way or another. This is why I usually recommend testing issues with every plugin deactivated to make sure not another is at fault, like in this case, unfortunately it happens a lot and I can’t prevent that.

    I made a few changes to the search bar as I was debugging, and I don’t remember which categories and checkboxes were selected – sorry about that – make sure to change it back.

    #48718
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Oh, and I forgot the mobile search issue, it was because this option was still turned on: https://i.imgur.com/Wzddfyo.png
    I’ve turned it off for you, it should be okay now for mobile devices too 🙂

    #48722
    tomo_5tomo_5
    Participant

    Thanks for your help identifying the issue.

    Do you have any plans on weighting ACF Fields and Categories?

    #48723
    Ernest MarcinkoErnest Marcinko
    Keymaster

    You can prioritize results by categories/field values via the priority groups, if that’s what you are looking for: https://documentation.ajaxsearchpro.com/result-priority-settings/priorities-by-rules-priority-groups

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