This website uses cookies to personalize your experience. By using this website you agree to our cookie policy.

exact match not working properly

Home Forums Product Support Forums Ajax Search Pro for WordPress Support exact match not working properly

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #48823
    lynxialynxia
    Participant

    when search “bank” in search bar, and press “enter “the results return 48 which should be 12 with the exact match.
    we’ve set the exact match, it seems doesn’t work properly.

    Another example: when search “Brick” in search bar, and press enter, the results return 72, but in the backend, we assigned 164 properties

    #48829
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi,

    Thanks for the details, it helps a lot!

    There was indeed an issue with the exact matching, for some reason it didn’t activate, but luckily there is a temporary fix for it until we test this further. I have enabled an exact match filter as active and hidden it via custom CSS. Now exact matching will be okay.

    Then I also noticed that the posts per page is different for this kind of results page, as it generates pagination via javascript. I have manually set the results count to 5000 per page, now all results should be displayed.

    #48832
    lynxialynxia
    Participant

    hi Ernest,

    I just test the search. It looks like the number of results still not showing correctly. when search “brick” and press enter it still gives me 72 results, but there are 164 results assigned to “brick”, same for search “bank”, when type “bank” in search bar, and press enter, the result is still showing 48, but only 12 properties assigned to “bank”

    #48839
    Ernest MarcinkoErnest Marcinko
    Keymaster

    My bad, I was changing the configuration on search id 6, not on 3. I made the changes on the DUmmy Search now it should be okay.

    #48854
    lynxialynxia
    Participant

    Hi support,

    can you please provide detailed guidance about what you’ve changed? so we can update those changes on our live site accordingly.
    Thanks.

    #48864
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Sure, of course!

    – Results count to 5000: https://i.imgur.com/0IpUpID.png
    – Limit to 1000: https://i.imgur.com/qo6WyU9.png

    That’s it basically.

    #48871
    lynxialynxia
    Participant

    hi, I have updated the changes on the production site based on your screenshot, but it doesn’t work. Are there any other places you modified on plugin itself?

    • This reply was modified 1 year, 10 months ago by lynxia.
    #48874
    lynxialynxia
    Participant

    Can you please let me know which file you edited? Theme file or other additional CSS file?

    #48893
    Ernest MarcinkoErnest Marcinko
    Keymaster

    I changed nothing within the plugin. Do you have the latest release installed (4.26.13)? With that you no longer need custom CSS only these options, as that has the exact matches fixed.

Viewing 9 posts - 1 through 9 (of 9 total)
  • You must be logged in to reply to this topic.