Hi, we purchased the pro version and configured the index table with all of our keywords, but we still have the same issue with the dashes in the search. Searching “2OC” get’s no results but 2 OC, or 2-OC does give the right results. Are there other settings we can adjust to fix this issue?
Thank you very much for the details! I tried to log-in to verify the configuration, but I’m getting redirected to this page: https://i.imgur.com/tJC8LvO.png
Can you please check that? Thank you!
I have tried on the preview as I couldn’t find the search bar on the website, but it seems to work all right on my end: https://i.imgur.com/Fexzmzh.png
I guess the issue is that the search bar had not been replaced yet in the header. Make sure to add the plugin shortcode there, that will do the trick.
Originally the free version replaced the default WP search box that was in the header but that doesn’t seem to be the case anymore.
We’ve since replaced it with the shortcode that we need to style the original search field.