Hi!
Thank you very much for all the details, it helps greatly.
It’s most likely a configuration related issue, these usually happen when multiple browser tabs may have been opened with the configuration, and saving one tab and then changing on the other will revert back to the previous, earlier state. It could be a yet unknown bug as well, let’s try to figure it out.
I will try to guess the most likely configuration issues in relation to this:
– Double check if the index table is selected, just to be sure
– Make sure the exact matching is turned off – this will automatically turn off the indexed search
– Make sure there is no exact matches filter used, even if it’s not visible, it still has an effect
These are the most likely causes. In case these doesn’t help, can you please add temporary back-end details? I will have a quick look at all of the configuration and do a few test searches.