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I have purchased an additional license for Ajax Search Pro (directly through the site). I have my order number but the new license is not showing in my account. I can only see my two previous purchase licenses.
New order:
Your purchase details with WPDreams #sub_01jds0ednnyw2brf82senk08a6Could you let me know when this will be available?
Hi Mel,
I looked through your account, but I’m seeing both licenses, you should be seeing this exactly: https://i.imgur.com/FaIfQkv.png
Can you please refresh and let me know what exactly is returned on your end?The second one on the screenshot is the new license.
If you have another one which you purchased through codecanyon.net, it may not be registered on this website yet, you can add it manually via the form 🙂
Purchases on Envato Market are independent from on-site purchases, we are transitioning to the new payment provider (so we can sell multiple licenses). All previous purchases from Envato Market can be imported to your account via the purchase code. I hope this helps!
Yes, got it. So I’m missing an older license from Code Canyon, which I can import. I might be back in touch as I think I’d like to take up the offer of 5 sites / lifetime, but I’ll do that once we know it’s working with the Grid Builder
Thanks !
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