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Hi,
I’m very sorry but we can only offer refunds for 7 days after your purchase, and yours was over 27 days ago.
Your license is a lifetime license though, so no further charges will be made.
It is possible even after 7 days have passed.Please cancel and refund.
General Policy (after 7 days of purchase)
Don’t worry, each refund request is still evaluated after 7 days of purchase. We will ask you to open a support ticket to see if we can help you out first.
In case of issues we can’t fix, we will definitely approve your refund.Do you have an issue with the plugin feature that should work and it doesn’t? That policy covers security issues or major problems with plugin features that can’t be fixed.
Can you please describe the problem in details, add temporary log-in details so we can check and rectify the problem? Thank you!
I need to re-evaluate in order to be able to give you a refund after 7 days.
Do you have an issue with the plugin feature that should work and it doesn’t? That policy covers security issues or major problems with plugin features that can’t be fixed.
Can you please describe the problem in details, add temporary log-in details so we can check and rectify the problem? Thank you!
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