keeps asking to activate even though I have

This topic has 9 replies, 2 voices, and was last updated 1 year, 1 month ago by Tony Laughton.

Viewing 10 posts - 1 through 10 (of 10 total)

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April 25, 2025 at 9:44 am #53807

Tony Laughton
Participant

I have activated ,the license but it keeps asking me to verify license, on your site it says activated

April 25, 2025 at 9:59 am #53808

Ernest Marcinko
Keymaster

Hi,

I see that it is indeed activated correctly, on our end everything is all right.

Can you please add temporary back-end and FTP details so I can check what resets the verification on your local server? Thank you!

April 25, 2025 at 10:16 am #53809

Tony Laughton
Participant

I deactivated it on your site and then it activated again and is working now

April 25, 2025 at 10:17 am #53810

Ernest Marcinko
Keymaster

Oh Great 🙂

April 25, 2025 at 10:19 am #53811

Tony Laughton
Participant

now it has stuffed up my main menu on the website

April 25, 2025 at 10:23 am #53813

Ernest Marcinko
Keymaster

I just checked, and the plugin is not active or present on the page, you may have changed something in your theme somewhere.

The plugin does not affect nor change anything within your theme or anywhere else – it can’t do that in any way.

April 25, 2025 at 10:24 am #53816

Tony Laughton
Participant

ok thanks.. it may be something else then

April 25, 2025 at 10:35 am #53818

Tony Laughton
Participant

BTW, would love a short video on how to set the search with a custom post loop for blogs search

April 25, 2025 at 10:36 am #53819

Ernest Marcinko
Keymaster

Sure! There are some videos (uploading regularly) you can check out all the video tutorials here: https://documentation.ajaxsearchpro.com/video-guides

April 25, 2025 at 10:37 am #53820

Tony Laughton
Participant

Yeah I saw the one for products.. Nice Search program. lots for me to learn
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