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ajax search pro columns for products and other

Home Forums Product Support Forums Ajax Search Pro for WordPress Support ajax search pro columns for products and other

Viewing 15 posts - 1 through 15 (of 19 total)
  • Author
    Posts
  • #54976
    Daniel JohnsonDaniel Johnson
    Participant

    I want the layout of our main search to separate products and other pages as shown in the screenshot. How do I do this with your system?

    #54980
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi,

    That exact same layout is not possible, but there is a very similar one to that via the results grouping.

    #54982
    Daniel JohnsonDaniel Johnson
    Participant

    I feel like I’m likely just missing something simple, but products are not showing in my search. What am I doing wrong?

    #55014
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Make sure the Product post type is selected under the search sources, that should do the trick.

    #55015
    Daniel JohnsonDaniel Johnson
    Participant

    That was done when I first set up the search years ago, and it is still set up that way. I even tried removing products and re-adding them on that screen. I’ve been through all your search documentation I can find, and spent nearly 12 hours on this with no luck. Sadly, there’s a deeper issue going on here. Could you please use the credentials I shared privately to review my particular setup yourself? Thank you.

    #55016
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Sure!

    I tried to log-in but the credentials doesn’t work. I’m not getting an error message though, it just refreshes without logging in. Will you please check that?

    #55017
    Daniel JohnsonDaniel Johnson
    Participant

    You cannot access this content.

    #55019
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Thanks, I have tried via incognito as well, but the same thing happens. The URL contains the login failure parameter after I try to log-in, but no failure message: https://i.imgur.com/B2VJSPP.png

    Just to be sure I have tried via a different browser (Edge) too, but the same thing happens: https://i.imgur.com/qA6dbzQ.png

    #55020
    Daniel JohnsonDaniel Johnson
    Participant

    You cannot access this content.

    #55023
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Same exact thing happens. I tried to reset the password with the other login, but no luck.

    I don’t think the login/password is the issue here, WordPress would show an error message. Do you happen to have any wordfence/firewall or cloudflare firewall which may block me from logging in?

    #55024
    Daniel JohnsonDaniel Johnson
    Participant

    You cannot access this content.

    #55027
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Sure!

    It still doesn’t work, I don’t understand why. I also tried via different VPN networks to make sure it’s not something with my ISP, but no luck.

    #55031
    Daniel JohnsonDaniel Johnson
    Participant

    You cannot access this content.

    #55047
    Ernest MarcinkoErnest Marcinko
    Keymaster

    All right, now I’m seeing something different, it says the password is incorrect: https://i.imgur.com/okgqz5U.png
    I tried to reset, but it says that there is no user with my email address: https://i.imgur.com/r9iOUuB.png

    I think it’s going to work now if you reset the password.

    #55048
    Daniel JohnsonDaniel Johnson
    Participant

    You cannot access this content.

Viewing 15 posts - 1 through 15 (of 19 total)
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