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Strange error on Searchs

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #55026
    Boris PradoBoris Prado
    Participant

    We are a vitamins and supplement store, and i have an error that cant figure it out how to fix it, for example if someone search for “Vitamina E” it show all the vitamins, but the Vitamin E -> https://www.bodybuildinglatino.com/producto/vitamina-e-400-ui-panama/ and its seem its happen with all the Vitamins that have 1 letter, for example “Vitamina C”, “Vitamina D”, etc..

    We use the Index Table for the Search Engine.

    #55029
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi,

    It is most likely due to the minimum keyword length, which is by default set to 2. In the phrase “vitamin e” the “e” is then ignored.

    Make sure to change it on the index table settings here, then re-index, also on the search instance settings here.

    #55034
    Boris PradoBoris Prado
    Participant

    Nope, still dont work, screenshot -> https://tinyurl.com/2d8sdrnn

    #55043
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Can you please add temporary back-end and sftp details so I can check and debug the issue? Thanks!

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