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Hi, I bought the Media Service Pro add on this week and am having trouble with the search result going to the (PDF) document right away. It first directs me to a page with a link to the PDF, even though I tried different settings under ‘Media Service File Access Method’. Even though I have the settings (as you pointed out in your email to me this afternoon) as “Link the results to: attachment file directly” right from the beginning.
You can experience the problem I’m having when you search for ‘waterbeheer’. You will see a results page with a postcard type of layout.
When clicking on the title ‘BetonInfra Factsheet Duurzaam Waterbeheer’ it takes you to this page https://betoninfra.wpcomstaging.com/bi-factsheet-duurzaam-waterbeheer/ where there is a link to the PDF. Clicking the link finally show the PDf in the browser. But I would like the link on the search results page to go directly to the PDf in the browser. Hope you can tell me what’s wrong?Now I must say this is an Avada themed website by clients’ request (and I hate it) so maybe there’s an issue with that? To make matters worse it’s also hosted on WordPress.com. Sorry!
Hi,
The results page can be tricky, it often times gets the URLs on it’s own from the stored permalinks, and in case of PDFs it’s usually the attachment page and not the direct file.
Since you are using Avada with fusion builder, there is a nice trick to make it still work. I have used the log-in and SFTP details and did the following:
1. On the editor, I have changed the result element link to an “Action” named
asp_change_res_page_url: https://i.imgur.com/jtVwSpz.png
2. Then to the child theme functions.php I have added this code to generate the PDF urls using that action:add_action('asp_change_res_page_url', function($url) { global $post; if ( isset($post->post_type) && $post->post_type === "attachment" ) { echo $post->guid; } else { echo $url; } }, 10, 1);Now, the code will trigger and for attachments it will return the file pointer, and for other result types the original URL.
The issue was that the action was removed from the search result title and was replaced with the default permalink. I have changed it back to the action. Now it’s okay.
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