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Results ordering not working

Home Forums Product Support Forums Ajax Search Pro for WordPress Support Results ordering not working

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  • #55643
    GeoffHampsonGeoffHampson
    Participant

    In the site wide search settings:
    Search sources > ordering

    I’ve enabled “Use separate ordering for each post type group?” (it shows on)

    In the Post type results ordering box I have product listed as the top item as per https://documentation.ajaxsearchpro.com/general-settings/result-ordering

    However if for example I search on amplifier then the first 9 results are blogs and only one result is a product, the same is true of a search term of micro:bit.

    How do I get the products to take priority over blogs?

    #55644
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi,

    It’s a bit hard to tell based on the front-end here, if the post type ordering is enabled, then it should work.

    Can you add temporary back-end access? I would like to check and rectify all the configuration to see if there is anything incorrect. Thank you!

    #55672
    GeoffHampsonGeoffHampson
    Participant

    You cannot access this content.

    #55673
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi Geoff,

    Thank you very much! I was able to identify the issue, it was actually a yet unknown bug due to a wrong option check. I have corrected a single line of code within Ajax Search Pro to resolve this issue, now it should work fine.

    Please make sure to copy the ajax-search-pro plugin directory from staging back to the production so the change is propagated.

    I will make sure this issue is permanently resolved within the upcoming version.

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