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Cannot find license key

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #55970
    toddkarr_OkUrtoddkarr_OkUr
    Participant

    Hi, Ernest: I paid but cannot locate the license key anywhere to install Ajax Search. Can you assist me? Thank you.

    #55971
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi,

    Sure! Just go to your purchases, and there it is, 2 lines above the “Open Support Ticket” button. (it’s a 36 character string, yours ends with ..cf8b8, I don’t want to directly paste it here)

    For more details, you can check this documentation.

    I also recommend checking out the video tutorials too.

    #55972
    toddkarr_OkUrtoddkarr_OkUr
    Participant

    Thank you so much for the help and quick reply. I wouldn’t have suspected it was on the same page due to the instructions (see attached)!

    However, now I get a message saying “License key already in the database and bound to a subscription.”

    I guess it was already entered?

    #55974
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Oh, you tried to use the form to add a Legacy license from Envato Market – you don’t need that, just ignore it 🙂 Your license is already in your account.
    It is for users who purchased from our old vendor (codecanyon.net), so that their licenses can be imported to our system manually.

    All you need to do is just download the plugin, install and enjoy. If it asks for a license key after installation, just enter the one that is listed on your purchases section.

Viewing 4 posts - 1 through 4 (of 4 total)
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