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Hi,
I have this page on my website and inside that page I am using a section named Document Types >Datasheets under that section there are some documents within folders for example “Datasheet is a folder” and if you click there are some pdf files Datasheet – 48 VDC Power Supply and PoE Injector like that.https://sensysnetworks.com/resources
The issue is when I type ” Datasheet – 48 VDC Power Supply and PoE Injector ” In search bar it does not show any results but I had it working on my old website https://old.sensysnetworks.com/
if you search ” Datasheet – 48 VDC Power Supply and PoE Injector ” this it shows a result but not on my live website.
So can you figure it out why the document types not searching.
Thanks.
Previously I had similar issue with the FAQ on the resources page that FAQ search does not work on old website, will that be the case that the new search criteria conflicting with the FAQ search on the same resources page.
Hi!
Thank you so much for the details, it helps a lot!
The configuration seems to be correct, these items seem to be stored in the wpfd_file post type. However I have noticed that on the old version clicking on a datasheed leads to a page that works, however on the new one it doesn’t. For example:
– Old: https://old.sensysnetworks.com/wpfd_file/datasheet-flexcontrol-card-apcc-enclosure/
– New: https://sensysnetworks.com/wpfd_file/datasheet-flexcontrol-card-apcc-enclosure/That means that these items are likely not published or does not exist in that post type anymore or there is some sort of a configuration difference inbetween the old version and the new site version in the file manager plugin. Once they are accessible they should automatically include them in the results.
Hi Thanks for addressing that. I am looking further in to it.
another issue I am facing. If we search anything in search bar and hit enter it redirects to a archive page where it shows the post, It should go to the related search page as a list.
For Example if you search for datasheets and hit enter the page redirect to archive page.
It should show the results based on the word typed.
Need Help sorting this out.Thanks.
Hi,
There might be issue with the template on that page, even if the plugin is disabled the search query is not respected, it is unrelated to ajax search pro unfortunately.
This usually happens when something is set up incorrectly in the theme, perhaps the loop on the search results archive is not set to the current query or something similar to that. If you are using Elementor or similar, then check the results page template, and make sure that the module is set to use the current query as the source and not a predefined set of posts (latest or similar).
Hey I have solved the search template issue. Thanks for your feedback on that.
Now coming to the main point. I have contacted the plugin support who made that document download option which I want to search. We are using cloud addon for that which connects the files from cloud server to the website and there are no local copy available for those documents and It can’t be by passed.
So now is there any solution to this problem. Can we search the docs on this page without the files being present on the local directory.
https://sensysnetworks.com/resourcesNeed to find a way to search the docs here. please share your feedback on that.
Thanks.If that is true, then it’s really bad news. No search solution can access data from outside WordPress, there has to be some sort of an abstraction in the local database so WordPress can return something. Usually the item titles and metadata is stored in a post type to make them searchable, and then search plugins can at least search and return that, even if the file is on a remote location.
If there is no post type associated with each file in the local database, then I’m afraid there is no search plugin that is able to search these, as they all rely on the local post type mapping.
You should ask this to confirm, just to be sure that there is nothing stored locally in a post type. If not then probably the simplest and easiest solution is to somehow custom code this to the other plugin so that the remote file metadata (title, date, download url etc..) is sinced to a local post type so it can be used for search purposes.
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