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PROBLEM with the plug-in !

Home › Forums › Product Support Forums › Ajax Search Pro for WordPress Support › PROBLEM with the plug-in !

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • August 10, 2013 at 3:46 pm #601
    mohimohi
    Participant

    Hi,

    I have just bought your plug in . I have found a problem in my site that caused by your plug in. when I deactivate your plugin there is no more problem !

    The problem is that when I use your plug in my site keep loading more and every 2 or 3 minutes I will get the 500 internal server error again and again. BUT when I deactivate your plug-in there are no more problems!

    what should I do ?

    August 10, 2013 at 4:41 pm #602
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi!

    Please try to deactivate the caching and the image precache, it may solve the issue!

    August 10, 2013 at 4:45 pm #603
    mohimohi
    Participant

    I have already done that.

    August 10, 2013 at 4:46 pm #604
    mohimohi
    Participant

    I am still getting the 500 internal server error when the plug in is activate

    August 10, 2013 at 4:48 pm #605
    Ernest MarcinkoErnest Marcinko
    Keymaster

    I might need temporary ftp and administrator access to see this and do a debugging. I have no idea why would an 500 error pop up.

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Viewing 5 posts - 1 through 5 (of 5 total)
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