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April 27, 2017 at 8:39 am
#12894
Hi Ernest
I don’t know why you’re unable to login / access via SFTP. Apologies for this.
I’m going to make a new user account for you on the live and staging sites, so that should solve the problem with regard to access to the site / CMS. Is there an email address for you that I can use when making the new WordPress user accounts?
I’ll double check the SFTP details now. It could be a different port.
Best
Paul