Hi Ernest, the re-indexing did the trick! Thank you for the tip.
1. This is the first time that I have had to re-index since we launched our website a few years ago. Should I have to expect to do this after every change to a product, or was it a bug that you fixed?
2. It looks like the search results aren’t sorted in order of “popularity”. Is there a way to ensure that the most in-demand/viewed products appear first in the results?