Hi Earnest,
Thanks for taking a look, and strange that you can’t recreate.
I’ve tried the following:
– Updated the plugin (4.26.11)
– Disabled index table engine and reenabled
– Disabled caching
– Cleared WPEngine cache
I’ve attached a video of what we’re seeing, reported across multiple devices in multiple locations.
There must be something strange going on with the index table engine, as I cannot recreate this with the regular engine. We can swap back to the regular engine, but that means we cannot use some of the features of the index table engine, such as synonyms.
If there is another way to speed up the search instead, and retain the features within the index table engine, we can use that.