Reply To: Uncheck all boxes in filter

#8119

Ernest Marcinko
Keymaster

Hi!

It depends on which checkboxes.

– For categories the excluded categories are unchecked
– For taxonomy terms you can check/uncheck the ones you need – same for tags as well

Does it work on the preview window?
Does it work on another search instance, if you create one?
Have deleted the site cache? Usually that is the cause of these types of issues.

If none of this helps, then I need to take a look at the problem directly. You can add temporary back-end and FTP details by editing your first post and filling out the details, or posting them and marking the “Set as private reply” checkbox to keep them safe.

Best,
Ernest Marcinko

If you like my products, don't forget to rate them on codecanyon :)