Yes, I can confirm that the files are definately active.
But will of course try the 2 methods again to double check they have no effect.
Unfortunately at the moment I'm not in a position to be able to give you direct access.
However, I will follow up this ticket at a later date when I'm in a position to do so.
Many thanks again for your help.
I really do want to get your wonderful plugin working on our website.