Category type filter not filtering

Home Forums Product Support Forums Ajax Search Pro for WordPress Support Category type filter not filtering

This topic contains 5 replies, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 7 months ago.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #35250
    JValens98
    JValens98
    Participant

    we are having issue on the two search engine filters:

    https://emor.emorproject.org/search-shabbat/
    https://emor.emorproject.org/search-torah/

    Category type filter is not filtering.
    everything else is working.

    #35258
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    I tried to log-in to check the possible configuration, but the login does not seem to work.

    Anyways, can you please try this configuration to see if it changes anything: https://i.imgur.com/5Zmd6RF.png

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #35285
    JValens98
    JValens98
    Participant

    i did tried the configuration but didnt worked

    we added your email as admin role

    can you please check it out
    thanks

    #35298
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Thank you, but I am still getting an incorrect password notification, when I try to log-in: https://i.imgur.com/VktGWoj.png

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #35312
    JValens98
    JValens98
    Participant

    no need to login i think, as we added your email as admin role

    #35319
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Thank you, my mistake, I was able to log in with that!

    I found the problem. Under the Advanced Options -> Exclude include results panel, there was a category included – which is always considered even if the filters are used.
    I removed this exclusion, now it should be okay.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


Viewing 6 posts - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.