Home › Forums › Product Support Forums › Ajax Search Pro for WordPress Support › Category type filter not filtering
This topic contains 5 replies, has 2 voices, and was last updated by Ernest Marcinko 1 year, 4 months ago.
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- October 21, 2021 at 12:36 pm #35250
we are having issue on the two search engine filters:
https://emor.emorproject.org/search-shabbat/
https://emor.emorproject.org/search-torah/Category type filter is not filtering.
everything else is working.October 21, 2021 at 1:38 pm #35258Hi,
I tried to log-in to check the possible configuration, but the login does not seem to work.
Anyways, can you please try this configuration to see if it changes anything: https://i.imgur.com/5Zmd6RF.png
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
October 22, 2021 at 4:18 pm #35285i did tried the configuration but didnt worked
we added your email as admin role
can you please check it out
thanksOctober 25, 2021 at 8:02 am #35298Thank you, but I am still getting an incorrect password notification, when I try to log-in: https://i.imgur.com/VktGWoj.png
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
October 25, 2021 at 1:00 pm #35312no need to login i think, as we added your email as admin role
October 25, 2021 at 2:51 pm #35319Thank you, my mistake, I was able to log in with that!
I found the problem. Under the Advanced Options -> Exclude include results panel, there was a category included – which is always considered even if the filters are used.
Best,
I removed this exclusion, now it should be okay.
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
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