Home › Forums › Product Support Forums › Ajax Search Pro for WordPress Support › Issue on filtering by Post tags
This topic contains 9 replies, has 2 voices, and was last updated by Ernest Marcinko 1 year, 6 months ago.
- AuthorPosts
- September 6, 2021 at 9:07 pm #34559
Im having some issue on filtering posts by tags.
Some posts are not filtering properly
as you see on the video attached.Attachments:
You must be logged in to view attached files.September 7, 2021 at 12:57 pm #34574Hi,
Thank you for the details! I tried to log-in with the given username and password, but the password seems to be incorrect. Can you please check that?
Best,
Thank you!
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
September 9, 2021 at 6:36 am #34624The password has been changed and im not giving the password for security reason.
Is it ok if i give you an admin role?September 9, 2021 at 9:10 am #34631Yes, that sounds okay to me. I always recommend to give access only to test or staging environments – however if you create a back-up of your live server it should be all right. Just don’t forget to change or delete the account you share with me after the support is done for extra security.
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
September 9, 2021 at 11:35 am #34639FIne.
To make you admin I would need your email address. Can you please send it to me?
Regards,September 9, 2021 at 12:49 pm #34644You cannot access this content. Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
September 9, 2021 at 1:11 pm #34645Thank you.
Sent you the invitation.
RegardsSeptember 10, 2021 at 11:41 am #34661Thank you!
The issue is caused by the “By author / institution” filter. The given items does not match that author: https://i.imgur.com/g5zrlMV.png
Best,
You can either add a “Select one” option there, or enable this one, to allow results where this field is not set: https://i.imgur.com/aXA1iEh.png
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
September 10, 2021 at 11:49 am #34664Many thanks for your assistance.
Will follow your instructions.
All the best,
RosaSeptember 10, 2021 at 12:05 pm #34667You are very welcome, I hope I helped.
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
- AuthorPosts
You must be logged in to reply to this topic.