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Search does not index specific product titles or images.

Home Forums Product Support Forums Ajax Search Pro for WordPress Support Search does not index specific product titles or images.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #11748
    tate74guitartate74guitar
    Participant

    The search does not include any catalog items or images. Tried to re-index the site multiple times.
    Issue occurs when a specific product item name or number is used in a new search.
    Since the theme has been customized, replacing the theme is not an option.
    No error messages occur in any search.

    #11764
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi!

    Can you please check the log-in details? I’m not able to log-in to the back-end to check the plugin configuration.

    “Issue occurs when a specific product item name or number is used in a new search.”
    Can you give me an example here? I want to make sure I’m testing the malfunctioning product number or name.

    #11771
    tate74guitartate74guitar
    Participant

    You cannot access this content.

    #11776
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi,

    Thank you, this is working. I have checked the image configuration, and found that most of the result images originate from the content, as you use a pattern for the featured image. I have changed the General Options -> Image options accordingly. It will more likely return images for the results now.

    However I’m getting results as expected, so I was not able to test the product title issue. Is there any specific search phrase I should try?

Viewing 4 posts - 1 through 4 (of 4 total)
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