This website uses cookies to personalize your experience. By using this website you agree to our cookie policy.

Purchased plugin issue

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #13034
    Verajit VasitizVerajit Vasitiz
    Participant

    I purchased a plug-in AJAX search pro. But unfortunately, it cannot be used with UserPro (my main objective is to search for user and custom field in UserPro)

    In this case, please may I get a refund, how can I do? What is the next step ? Please advise

    Thank you for your support
    Vee
    [email protected]

    #13035
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi,

    It is actually possible to use with UserPro, as that plugin stores the user fields as user meta – which is possible to search for.

    You can find the field names under the UserPro fields panel: http://i.imgur.com/PVmAcdH.png
    ..and these can be entered in Ajax Search Pro under the General Options -> User search panel: http://i.imgur.com/5Y8Y4EP.png
    Any text based field will work.

    You can apply for a re-fund, but it will be rejected, as UserPro plugin compatibility is not guaranteed in the plugin features list.
    Codecanyon re-fund policy
    Submit a re-fund request form

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.