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License Key not found, when trying to active the plugin

Home Forums Product Support Forums Ajax Search Pro for WordPress Support License Key not found, when trying to active the plugin

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  • #15888
    Yaniv Ozanayozana
    Participant

    Dear Support,
    I have recently purchase Ajax Search Pro plugin, but when trying to active it in Admin panel, I get the following error:
    Licence key not found. Make sure you have copied your licence key exactly as it appears in your receipt

    I am adding the Item Purchase Code, which is:
    *hidden*

    As a result, I am unable to update my plugin.

    Thank you for your prompt support.
    Regards,
    Yaniv.

    #15889
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi Yaniv,

    I just tried, but it seems to be working on my end. It is very likely that the Envato validation servers might have had a temporary outage, it happens sometimes, unfortunately I cannot control that. I recommend trying it again a bit later, it will most likely work.

    Alternatively, you can update the plugin manually as well, it is safe and easy, and will not take too much time: Manual updates guide

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