License Key not found, when trying to active the plugin

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This topic contains 1 reply, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 4 years, 6 months ago.

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  • Author
    Posts
  • #15888
    Yaniv Ozana
    yozana
    Participant

    Dear Support,
    I have recently purchase Ajax Search Pro plugin, but when trying to active it in Admin panel, I get the following error:
    Licence key not found. Make sure you have copied your licence key exactly as it appears in your receipt

    I am adding the Item Purchase Code, which is:
    *hidden*

    As a result, I am unable to update my plugin.

    Thank you for your prompt support.
    Regards,
    Yaniv.

    #15889
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi Yaniv,

    I just tried, but it seems to be working on my end. It is very likely that the Envato validation servers might have had a temporary outage, it happens sometimes, unfortunately I cannot control that. I recommend trying it again a bit later, it will most likely work.

    Alternatively, you can update the plugin manually as well, it is safe and easy, and will not take too much time: Manual updates guide

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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