Help please - WPDreams

This topic has 24 replies, 2 voices, and was last updated 8 years, 3 months ago by Ernest Marcinko.

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January 14, 2018 at 4:22 pm #16298

mahmoud
Participant

When I type a search word and then press Inter, the page appear “500 – Internal Server Error, this is happening now. Before that it appeared as a code “I hope to review the pictures.”
All I want in this regard is to show a wonderful and clear woocommerce page for the visitor when he press Inter, and also the search speed.
please solve the problem.

A question please, is it possible to add next to the search box, search through the Category?

The last thing, I see the search has become slower .. Please check

thank you..

January 15, 2018 at 3:32 pm #16311

Ernest Marcinko
Keymaster

Hi,

The problems were caused by a misconfiguration under the Frontend Search Settings panel. A lot if items were choosen for filtering, but the front-end options were actually not in use. I have removed those filters, and now it works correctly.

With the settings shortcode, or by using the shortcode builder it may be possible. This tutorial also has a similar layout search, that may be interesting for you: Staff Search & Filter setup demo

January 15, 2018 at 5:08 pm #16315

mahmoud
Participant

yes, but now the products appear as themes in a blog, not woocomeerce prouducts(see picture below).

Please type a word in the search box (laptop – mobile) then press Inter, then see what will appear.

Thank you.

January 15, 2018 at 8:07 pm #16319

Ernest Marcinko
Keymaster

Hi,

Because it is configured to redirect to the theme results page here: https://i.imgur.com/0tbBcgC.png
If you change that to the ‘Woocommerce results page’, it will solve the issue.

January 16, 2018 at 3:15 pm #16328

mahmoud
Participant

I did, but the results have nothing to do with the word search.

See picture please ..

Please solve this problem, because at one time everything was ok ..

I do not know what happen!

Thank you..

January 17, 2018 at 11:34 am #16334

Ernest Marcinko
Keymaster

Hi,

Do you have any 3rd party search activated that may override the results?
Is this the default WooCommerce results page, or are you using some sort of custom editor?

January 17, 2018 at 12:40 pm #16338

mahmoud
Participant

You cannot access this content.

January 17, 2018 at 8:50 pm #16349

Ernest Marcinko
Keymaster

Thank you!

Can you please also add temporary FTP details? I would like to debug through the output.
Can I disable some plugins temporarily during testing?

January 18, 2018 at 4:20 pm #16378

mahmoud
Participant

You cannot access this content.

January 19, 2018 at 10:52 am #16396

Ernest Marcinko
Keymaster

Hi!

I’m getting a login authentication faied message. Can you please check the username and the password?

January 19, 2018 at 8:39 pm #16418

mahmoud
Participant

You cannot access this content.

January 22, 2018 at 12:27 pm #16440

Ernest Marcinko
Keymaster

Hi,

I’m still getting ‘503 login authentication failed’ error on all my FTP clients: https://i.imgur.com/cTxvc2Y.png
The username or the password are probably not correct. Can you pelase check that?

January 22, 2018 at 5:02 pm #16442

mahmoud
Participant

You cannot access this content.

January 23, 2018 at 9:16 pm #16455

Ernest Marcinko
Keymaster

You cannot access this content.

January 24, 2018 at 4:15 pm #16464

mahmoud
Participant

All data is in the pictures ..

This is password:

ZAS1098$%*UYtN

I’ve tired you a lot.
I apologize very much and thank you ..
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