Help please

This topic contains 24 replies, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 4 years, 6 months ago.

Viewing 15 posts - 1 through 15 (of 25 total)
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  • #16298
    mahmoud
    mahmoud
    Participant

    When I type a search word and then press Inter, the page appear “500 – Internal Server Error, this is happening now. Before that it appeared as a code “I hope to review the pictures.”
    All I want in this regard is to show a wonderful and clear woocommerce page for the visitor when he press Inter, and also the search speed.
    please solve the problem.

    A question please, is it possible to add next to the search box, search through the Category?

    The last thing, I see the search has become slower .. Please check

    thank you..

    #16311
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    The problems were caused by a misconfiguration under the Frontend Search Settings panel. A lot if items were choosen for filtering, but the front-end options were actually not in use. I have removed those filters, and now it works correctly.

    With the settings shortcode, or by using the shortcode builder it may be possible. This tutorial also has a similar layout search, that may be interesting for you: Staff Search & Filter setup demo

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #16315
    mahmoud
    mahmoud
    Participant

    yes, but now the products appear as themes in a blog, not woocomeerce prouducts(see picture below).

    Please type a word in the search box (laptop – mobile) then press Inter, then see what will appear.

    Thank you.

    Attachments:
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    #16319
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    Because it is configured to redirect to the theme results page here: https://i.imgur.com/0tbBcgC.png
    If you change that to the ‘Woocommerce results page’, it will solve the issue.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #16328
    mahmoud
    mahmoud
    Participant

    I did, but the results have nothing to do with the word search.

    See picture please ..

    Please solve this problem, because at one time everything was ok ..

    I do not know what happen!

    Thank you..

    Attachments:
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    #16334
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    Do you have any 3rd party search activated that may override the results?
    Is this the default WooCommerce results page, or are you using some sort of custom editor?

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #16338
    mahmoud
    mahmoud
    Participant
    You cannot access this content.
    #16349
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Thank you!

    Can you please also add temporary FTP details? I would like to debug through the output.
    Can I disable some plugins temporarily during testing?

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #16378
    mahmoud
    mahmoud
    Participant
    You cannot access this content.
    #16396
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi!

    I’m getting a login authentication faied message. Can you please check the username and the password?

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #16418
    mahmoud
    mahmoud
    Participant
    You cannot access this content.
    #16440
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    I’m still getting ‘503 login authentication failed’ error on all my FTP clients: https://i.imgur.com/cTxvc2Y.png
    The username or the password are probably not correct. Can you pelase check that?

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #16442
    mahmoud
    mahmoud
    Participant
    You cannot access this content.
    #16455
    Ernest Marcinko
    Ernest Marcinko
    Keymaster
    You cannot access this content. Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #16464
    mahmoud
    mahmoud
    Participant

    All data is in the pictures ..

    This is password:

    ZAS1098$%*UYtN

    I’ve tired you a lot.
    I apologize very much and thank you ..

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