This website uses cookies to personalize your experience. By using this website you agree to our cookie policy.

Exclude page from search

Home › Forums › Product Support Forums › Ajax Search Pro for WordPress Support › Exclude page from search

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • November 12, 2018 at 1:41 pm #19897
    tonygiltonygil
    Participant

    Hi
    I have gone to the advanced option to exclude a page from the search.

    If I enter the page ID or the name it’ still coming up in my search dropdown

    https://mylearningportal.wolterskluwer.co.uk/
    https://mylearningportal.wolterskluwer.co.uk/all-courses

    The page i am trying to exclude is
    https://mylearningportal.wolterskluwer.co.uk/my-courses

    What am i doing wrong ?
    Thanks
    Tony

    November 12, 2018 at 3:13 pm #19905
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi Tony,

    That does look correctly configured to me. Have you tried to you use the option above it to exclude?
    I have tested the exclusion box quickly on our test environment, but it works, so it might be related to a specific configuration.

    If that option does not work either, can you please add temporary back-end and FTP access? I will debug the code directly to see what’s wrong there.

    November 30, 2018 at 8:07 am #20199
    tonygiltonygil
    Participant

    You cannot access this content.

    November 30, 2018 at 12:50 pm #20204
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Sure Tony, I will take a look at it via FTP and back-end, and debug the query to see where the problem is.

    November 30, 2018 at 2:06 pm #20206
    tonygiltonygil
    Participant

    You cannot access this content.

    November 30, 2018 at 2:58 pm #20208
    Ernest MarcinkoErnest Marcinko
    Keymaster

    You cannot access this content.

    November 30, 2018 at 3:43 pm #20209
    tonygiltonygil
    Participant

    You cannot access this content.

    December 3, 2018 at 9:44 am #20220
    Ernest MarcinkoErnest Marcinko
    Keymaster

    You cannot access this content.

    December 3, 2018 at 9:51 am #20221
    tonygiltonygil
    Participant

    You cannot access this content.

    December 3, 2018 at 10:38 am #20222
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Thank you very much Tony!

    I was able to find the bug and correct it. It was related to a specific configuration only. I will make sure to include this fix in the upcoming release of course, so you don’t have to worry about it anymore.

    December 3, 2018 at 10:43 am #20223
    tonygiltonygil
    Participant

    Hi Ernest

    Fantastic , Yes that does appear to be working now…

    Can i take you off the system now ?

    I look forward to the update , but this will work for us in the meantime.

    Thanks
    Tony

    December 3, 2018 at 11:28 am #20229
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi Tony,

    Sure, I don’t need the details anymore.

  • Author
    Posts
Viewing 12 posts - 1 through 12 (of 12 total)
  • You must be logged in to reply to this topic.