Hi Unnati,
I cannot log-in with the details unfortunately, so I cannot check your configuration, but I suspect that the search for attachments might be enabled.
Make sure to check these settings:
– Increase the number of characters to trigger the search above 0: https://i.imgur.com/H1N6JRU.png
– Make sure that the search in attachments is disabled: https://i.imgur.com/dgQj7ML.png
These should very likely fix the issues, based on your screenshot.
