Hi,
That is an informative display (it is in daylight savings mode for all timezones), we can only guarantee responses within 48 hours during workdays.
Can you please provide:
– A link where I can check the issue
– Temporary back-end and FTP access details, so I can check your configuration and run debug processes if needed
– Any other details – such as exact search phrases or configurations to try, if needed
Thank you!