Hey Ajax Pro,
I don’t understand your support model at all. Are paying customers blocked from posting to the forums unless they have a current support payment? A support ticket is NOT a forum post in 99% of companies.
You have to send me to CodeCanyon to buy support? Really? Do I go there and search for a sku or something?
I search your “knowledge base” and I’m taken to some weird “WordPress Dreams” site that is covered with irrelevant stuff?
Running 4.18.4 on https://www.11trees.com/live/support/support-annotate-pro/.
Notice, on this page, that I have 2 search boxes. The bottom one is how both should look.
IF I COPY THE BOTTOM ONE and add it to the same page (any page) it ends up looking like the top one.
In addition, very disappointed to discover that “copy” does not copy all settings. Some fonts, and the settings icon, are different from the original. Which makes me wonder what else changes.
IF I SIMPLY CHANGE THE SHORTCODE of the bottom, properly formatted search box to a different integer the result looks like the top search box.
In preview the search boxes always look fine.
I’ve tried the CSS tricks…also changing to default theme, disabling other plugins. Nothing works – the top search is always messed up.
(I only want ONE search on this page – just have 2 to illustrate the problem).
This is a really embarassing problem and I depend on Ajax PRO…my site search (usually the most finicky) is just fine.
Please advise.