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Cannot Update Plugin

Home › Forums › Product Support Forums › Ajax Search Pro for WordPress Support › Cannot Update Plugin

Viewing 4 posts - 1 through 4 (of 4 total)
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  • March 3, 2021 at 6:11 am #31922
    DaveMumford43DaveMumford43
    Participant

    Hi

    I am trying to update the plugin but it does not let me it returns the below:

    An error occurred while updating Ajax Search Pro: Download failed. A valid URL was not provided.

    Any ideas as to why?

    Thanks

    March 3, 2021 at 10:04 am #31932
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi,

    The WordPress update method has changed recently, and on some installations gives this error message via the auto updater. We resolved this in 4.20.6 onwards, so if you update manually now, it should be okay later on.

    March 3, 2021 at 10:58 am #31938
    DaveMumford43DaveMumford43
    Participant

    OK will do, what is the best way to update manually?

    1.Deactivate the plugin
    2.Delete the plugin
    3.Upload new version plugin zip

    Thanks

    March 3, 2021 at 11:16 am #31941
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Exactly, all the search configuration will remain in the database.

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