- This topic has 7 replies, 2 voices, and was last updated 3 years ago by Ernest Marcinko.
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September 13, 2021 at 8:06 am #34678haibalulu19Participant
HI,
When in the searchbar customization page (Ajax-Search-Pro > [gear icon]) the preview will not open, the tabs do not open anything, and the tab of my browser shows that it is never done loading.
how do i fix it?thank you.
September 13, 2021 at 11:04 am #34684Ernest MarcinkoKeymasterHi,
Can you please make sure to upate to version 4.21.1, then clear your site cache? There was a similar issue reported by one user, and that had been fixed in 4.21.1, I’m curious if that is the same issue in your case too.
September 13, 2021 at 12:23 pm #34693haibalulu19ParticipantHi,
Just downloaded the plugin after purchase.
It’s not the last version?September 13, 2021 at 12:27 pm #34694Ernest MarcinkoKeymasterThere was an update released just today, about 3 hours after you opened your ticket. Please check your plugin manager to see if the version number is 4.21.1
If not, the please update.September 13, 2021 at 11:14 pm #34711haibalulu19ParticipantHI,
Now that’s fine. but another problem here…..
I need to search in attachment and the attachment post type doesnt show in the general tab.
why?September 14, 2021 at 12:25 pm #34734Ernest MarcinkoKeymasterHi,
It looks like this might be a yet unknown issue with the most recent release – I can replicate this on our test servers. We will issue a bugfix in an hour (4.21.2), please update once you get the notification, it will resolve the problem.
September 14, 2021 at 4:54 pm #34745haibalulu19ParticipantThank you for your awesome support!
Now it’s working good.thanks.
September 15, 2021 at 9:15 am #34760Ernest MarcinkoKeymasterYou cannot access this content.
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