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Ajax Search Pro Customization Page Not Loading

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #34678
    haibalulu19haibalulu19
    Participant

    HI,
    When in the searchbar customization page (Ajax-Search-Pro > [gear icon]) the preview will not open, the tabs do not open anything, and the tab of my browser shows that it is never done loading.
    how do i fix it?

    thank you.

    #34684
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi,

    Can you please make sure to upate to version 4.21.1, then clear your site cache? There was a similar issue reported by one user, and that had been fixed in 4.21.1, I’m curious if that is the same issue in your case too.

    #34693
    haibalulu19haibalulu19
    Participant

    Hi,
    Just downloaded the plugin after purchase.
    It’s not the last version?

    #34694
    Ernest MarcinkoErnest Marcinko
    Keymaster

    There was an update released just today, about 3 hours after you opened your ticket. Please check your plugin manager to see if the version number is 4.21.1
    If not, the please update.

    #34711
    haibalulu19haibalulu19
    Participant

    HI,
    Now that’s fine. but another problem here…..
    I need to search in attachment and the attachment post type doesnt show in the general tab.
    why?

    #34734
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi,

    It looks like this might be a yet unknown issue with the most recent release – I can replicate this on our test servers. We will issue a bugfix in an hour (4.21.2), please update once you get the notification, it will resolve the problem.

    #34745
    haibalulu19haibalulu19
    Participant

    Thank you for your awesome support!
    Now it’s working good.

    thanks.

    #34760
    Ernest MarcinkoErnest Marcinko
    Keymaster

    You cannot access this content.

Viewing 8 posts - 1 through 8 (of 8 total)
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