Home › Forums › Product Support Forums › Ajax Search Pro for WordPress Support › Ajax Search Pro Customization Page Not Loading
This topic contains 7 replies, has 2 voices, and was last updated by Ernest Marcinko 2 years, 11 months ago.
- AuthorPosts
- September 13, 2021 at 8:06 am #34678
HI,
When in the searchbar customization page (Ajax-Search-Pro > [gear icon]) the preview will not open, the tabs do not open anything, and the tab of my browser shows that it is never done loading.
how do i fix it?thank you.
September 13, 2021 at 11:04 am #34684Hi,
Can you please make sure to upate to version 4.21.1, then clear your site cache? There was a similar issue reported by one user, and that had been fixed in 4.21.1, I’m curious if that is the same issue in your case too.
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
September 13, 2021 at 12:23 pm #34693Hi,
Just downloaded the plugin after purchase.
It’s not the last version?September 13, 2021 at 12:27 pm #34694There was an update released just today, about 3 hours after you opened your ticket. Please check your plugin manager to see if the version number is 4.21.1
Best,
If not, the please update.
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
September 13, 2021 at 11:14 pm #34711HI,
Now that’s fine. but another problem here…..
I need to search in attachment and the attachment post type doesnt show in the general tab.
why?Attachments:
You must be logged in to view attached files.September 14, 2021 at 12:25 pm #34734Hi,
It looks like this might be a yet unknown issue with the most recent release – I can replicate this on our test servers. We will issue a bugfix in an hour (4.21.2), please update once you get the notification, it will resolve the problem.
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
September 14, 2021 at 4:54 pm #34745Thank you for your awesome support!
Now it’s working good.thanks.
September 15, 2021 at 9:15 am #34760You cannot access this content. Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
- AuthorPosts
You must be logged in to reply to this topic.