Ajax Search Pro Customization Page Not Loading

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This topic contains 7 replies, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 1 year ago.

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #34678
    haibalulu19
    haibalulu19
    Participant

    HI,
    When in the searchbar customization page (Ajax-Search-Pro > [gear icon]) the preview will not open, the tabs do not open anything, and the tab of my browser shows that it is never done loading.
    how do i fix it?

    thank you.

    #34684
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    Can you please make sure to upate to version 4.21.1, then clear your site cache? There was a similar issue reported by one user, and that had been fixed in 4.21.1, I’m curious if that is the same issue in your case too.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #34693
    haibalulu19
    haibalulu19
    Participant

    Hi,
    Just downloaded the plugin after purchase.
    It’s not the last version?

    #34694
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    There was an update released just today, about 3 hours after you opened your ticket. Please check your plugin manager to see if the version number is 4.21.1
    If not, the please update.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #34711
    haibalulu19
    haibalulu19
    Participant

    HI,
    Now that’s fine. but another problem here…..
    I need to search in attachment and the attachment post type doesnt show in the general tab.
    why?

    Attachments:
    You must be logged in to view attached files.
    #34734
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    It looks like this might be a yet unknown issue with the most recent release – I can replicate this on our test servers. We will issue a bugfix in an hour (4.21.2), please update once you get the notification, it will resolve the problem.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #34745
    haibalulu19
    haibalulu19
    Participant

    Thank you for your awesome support!
    Now it’s working good.

    thanks.

    #34760
    Ernest Marcinko
    Ernest Marcinko
    Keymaster
    You cannot access this content. Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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