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2. Public support ticket search

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3. Select Product & Continue

Please note

Item support does not include:

  • Customization and installation services. 
  • Support for third party software and plug-ins

Support for my items includes:

  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions

You can find the full support policy here: