Return and Magnifier not redirecting to standard results page

This topic has 3 replies, 2 voices, and was last updated 4 years, 7 months ago by Ernest Marcinko.

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October 12, 2021 at 8:20 pm #35145

priodev85
Participant

Hi – just updated to Pro on a new site – great plugin – can’t seem to get the results on return to work. It’s just refreshing the current page. Tried a few different settings and even added the custom URL with ?s={phrase} search works fine with this filter too and results load but Search Pro isn’t invoking it. Auto search works fine – just this. Not sure if I’ve missed anything or anything else might be causing an issue. Previously ran the Lite version on this site and this function worked with that.

Thanks in advance!

October 13, 2021 at 8:31 am #35147

Ernest Marcinko
Keymaster

Hi,

Thank you for your kind words!

It sounds like either a javascript conflict or an uncleared cache issue. First, make sure the Lite version is disabled, it is not needed for the Pro version to work. Then clear all layers of site cache – page, minify, CDN, Cloudflare and your Browser cache. After refreshing the page it should hopefully start working normally.

October 17, 2021 at 2:35 pm #35185

priodev85
Participant

Thanks Ernest – we’ve done that and it seems to work but the issue actually seems to still be occuring in Safari on Mac – we’ve tried on several machines and cleared cache but it’s still not envoking the search weirdly.

October 18, 2021 at 12:32 pm #35197

Ernest Marcinko
Keymaster

Can I check this somewhere?
This still sounds like only a cache related problem, since it only affects only a subset of browsers, but I will check the browser error consoles to see if there is anything by any chance.
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