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hello, please see attached document
We are having issues with products not being searched by skuThanks , Nicole
Hi Nicole,
Make sure to select the “_sku” custom field from the search settings under the custom fields: https://documentation.ajaxsearchpro.com/general-settings/search-in-custom-fields
That should do the trick 🙂
Okay, if some of the SKUs work, that means there is only a configuration issue for sure, they are definitely indexed.
Are the missing results by any chance within any of the excluded categories? That “exclude categories” option is to exclude post types (products) from those categories. If any of the product is within any of those categories, it will be excluded.
Try removing all exclusions first, to see if the missing products show up by the SKU.Hello,
I cant seem to find my License #. I looked on code can, in the folders . I need to update it on my clients website but I need a lic #. Please adviseThanks, Nicole
Hi Nicole,
Your license was sent to you by email from envato.com, you can also find it in your codecanyon account.
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