issues with products not being searched by sku

[InkIT23Participant]

hello, please see attached document
We are having issues with products not being searched by sku

Thanks , Nicole

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[Ernest MarcinkoKeymaster]

Hi Nicole,

Make sure to select the “_sku” custom field from the search settings under the custom fields: https://documentation.ajaxsearchpro.com/general-settings/search-in-custom-fields

That should do the trick 🙂

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

[InkIT23Participant]

You cannot access this content.

[InkIT23Participant]

You cannot access this content.

[Ernest MarcinkoKeymaster]

Okay, if some of the SKUs work, that means there is only a configuration issue for sure, they are definitely indexed.

Are the missing results by any chance within any of the excluded categories? That “exclude categories” option is to exclude post types (products) from those categories. If any of the product is within any of those categories, it will be excluded.
Try removing all exclusions first, to see if the missing products show up by the SKU.

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

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